Mode
Internal controls

Support

Operational support queue for customer, merchant, payment, payout, and receipt cases with shared timeline evidence.

Scenario caseOperations

Active subject

Subjectpayment:pay_1001
Queue stateready
OwnerSupport specialist
Open0Support cases
Pending0Support cases
Resolved0Support cases
High priority0Support cases
Payment cases0Support cases

Support queue

Cases keep operational context separate from Ledger movements.

ready
No records yetRecords will appear here after the first live or test activity.

Case timeline

Support, dispute, receipt, and operations events share the same timeline model.

No records yetRecords will appear here after the first live or test activity.