Mode
Internal controls

Dispute Control Center

Dispute intake, chargeback opening, provider evidence packaging, and resolution controls with Ledger impact separated from investigation evidence.

RiskFile VaultScenario Dispute
Open disputes00 under provider review
Open chargebacks00 IQD exposure
Evidence packages00 submitted

Control State

Evidence queueready
Resolution split0 won / 0 lost

Disputes

Investigation cases keep ownership, severity, evidence counts, due dates, and status separate from balance movement.

No records yetRecords will appear here after the first live or test activity.

Chargebacks

Card chargebacks create the money recovery movement; provider evidence and resolution are separate records.

No records yetRecords will appear here after the first live or test activity.

Evidence Packages

Provider submissions snapshot evidence references and hashes without creating Ledger movements.

No records yetRecords will appear here after the first live or test activity.

Resolutions

Won outcomes create compensating Ledger evidence; lost outcomes close the case without reversal.

No records yetRecords will appear here after the first live or test activity.

Dispute Evidence Files

Sensitive evidence stores hashes, fingerprints, classification, and access state instead of raw content.

No records yetRecords will appear here after the first live or test activity.

Dispute Timeline

Case events preserve intake, status, evidence links, provider package steps, and resolution history.

No records yetRecords will appear here after the first live or test activity.

Control Evidence

Each phase names the permission and whether it is allowed to create Ledger history.

No records yetRecords will appear here after the first live or test activity.